Managing your health has never been easier. With the NHS App you can access a wide range of health services right from your phone or tablet at any time and from anywhere. Why use the NHS App? Contact us by sending an online form about your symptoms, conditions, or treatment directly to the surgery Order repeat prescriptions and nominate a pharmacy where you would like to collect them View messages from the practice and get notifications through your phone or tablet Check your referrals and hospital appointments View your GP health record to see information like your allergies and medicines.
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Yearly Archives 2026
Cold vs. Flu – What is the Difference?
As respiratory virus season ramps up, many patients find themselves asking a familiar question: “Is it just a cold, or is it the flu?”. While both illnesses share common symptoms, they differ in severity, how soon symptoms appear, and how long they last. Understanding the differences can help you decide when to rest at home, and when to seek medical support. What causes the Cold and the Flu? Colds are usually cause by a variety of viruses, most commonly rhinoviruses. Influenza (flu) is caused specifically by influenza viruses. How do they differ? Although both colds and flu affect the respiratory
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Update to Our Phone Line Options
Dear Patients, Please note that our phone line options have recently changed. We are no longer able to accept prescription requests over the phone for safety reasons. Prescription requests can be submitted via the NHS app, SystmOnline, or by sending us an eConsult. To learn more, please visit: https://www.mountpleasanthealthcentre.co.uk/prescriptions/ What’s new Option 1 – Speak directly with our reception team to cancel an appointment Option 2 – Speak with reception to request an appointment Option 3 – Speak with reception regarding mental health issues Option 4 – Speak with our admin team about test results, sick notes, or hospital referrals
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Every Appointment Matters – Don’t Let Appointments Go To Waste
When you book an appointment with a doctor, nurse, or other healthcare professional, that time is set aside especially for you. Attending your appointment, or letting us know in advance if you can’t attend, plays a vital role in helping us provide timely care to everyone in our community. Missed appointments have a real impact. When a booked slot goes unattended, it cannot always be filled at short notice. This means valuable clinical time is lost, while other patients who may need care urgently continue to wait longer for an available appointment. Many patients in our community are waiting to
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PCN Cognition Clinic
Are you concerned about your memory? Do you struggle with memory loss, trying to find the right words, keeping track of dates and times, or getting lost in familiar places? You may be experiencing memory loss related to age, stress, or the early stages of dementia. We can help identify the cause of memory problems and provide information, support, and treatment to help you live independently. For help and advice, ask your GP or a receptionist about the Nexus PCN Cognition Clinic. The Cognition Clinic runs on the first Tuesday of each month. The next session will take place on
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