Get in Touch
We are here to help and support you with your healthcare needs. There are several ways you can contact the practice depending on the type of help you need.
Telephone
Call the practice during opening hours to:
- Book, change or cancel appointments
- Request test results
- Get support with general enquiries
- Speak to a member of the reception team
Practice Telephone Number: 01392 255722
Please note that our phone lines are often busy and you may be offered a call back. Choosing a call back will keep your place in the queue while allowing you to carry on with your day. Once your call reaches the front of the queue, our reception team will call you back automatically.
Online Services
You can use the NHS app or SystmOnline to:
- Order repeat prescriptions
- View or cancel appointments
- View your GP health record
- Get test results
- Update contact details
- View your vaccination history
- Choose a nominated pharmacy
If you are not yet registered for online services, please contact reception for details.
Visit the Practice
You are welcome to visit the practice during opening hours.
Practice Address: Mount Pleasant Health Centre, Mount Pleasant Road, Exeter EX4 7BW
Please speak to a member of our reception team when you arrive.
Opening Hours
- Monday: 8:30am – 6:00pm
- Tuesday: 8:30am – 6:00pm
- Wednesday: 8:30am – 6:00pm
- Thursday: 8:30am – 6:00pm
- Friday: 8:30am – 6:00pm
- Saturday: Closed
- Sunday: Closed
Urgent Medical Help
If you need urgent medical advice when the practice is closed, please call NHS 111 or visit the NHS 111 website: https://111.nhs.uk/
In a medical emergency, such as chest pain or severe difficulty breathing, call 999 immediately.
Accessibility
We are committed to making our services accessible to everyone. If you require:
- An interpreter
- Hearing support
- Wheelchair access assistance
- Help communicating with the practice
Please let a member of our reception team know and we will be happy to help.
Feedback & Complaints
We welcome feedback about our services. Your comments help us improve the care we provide.
- If you would like to share feedback, please visit: https://www.mountpleasanthealthcentre.co.uk/contact-us/postive-feedback/
- If you would like to make a complaint, please visit: https://www.mountpleasanthealthcentre.co.uk/contact-us/complaints/
General Enquiries
If you have a non-urgent, non-medical query, you can use the form below to contact the practice. A member of our team will aim to respond within 3 working days.
Please note: this form is not monitored for medical issues, symptoms or urgent requests. If you need medical advice or help, please contact the practice by phone, use our online consultation service, or call NHS 111. In an emergency, call 999.
Page created: 25th November 2015
Page updated: 8th May 2026