Repeat prescriptions

There are now even more ways you can order your repeat prescriptions!

Please ensure you order your prescriptions in a timely manner so that the practice and pharmacy  in question have the necessary time to process it (usually 2-3 working days). Please also make sure you collect your prescriptions from your nominated pharmacy (if you have one set up) within two weeks to avoid further delays.


Through the NHS app:

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use online services you can continue to use them. You can use the NHS App as well.

For more information go to



Systmonline health centre booking system

Mount Pleasant Health Centre Exeter appointments iconOrder Your Repeat Prescription Online.

If you have registered with SystmOnline and have received your login details from the Surgery you can  order your prescription online. If you have forgotten your username or password and have provided us with an email address you can use the link on the login page to reset, if we do not have your email address please contact the Surgery to obtain a new password.


SystmOnline is now available on the Apple and Android app store – search for systmonline to download the app for free!

systmonline available from the Apple App Store for Apple OS

systmonline available from Google Play for Android




By Phone:

Mount Pleasant Health Centre Exeter telephone icon

Repeat requesting via our automated telephone system!

You can also request your repeat prescription 24 hours a day using our automated telephone system. Please telephone the Surgery on 01392 255722 and select option 1 to use this new system (you will need to request your 6 digit pin number from reception).

Simply telephone the Surgery on 01392 255722 and select option 1.


Alternatively you can use the “contact us” page:

Currently you can also use our “contact us” page to submit prescription requests but please note this may lead to delays if information is incorrect. Follow this link to submit this, please ensure to include your name date of birth and up to date contact information.