Changing Your Contact Details

Changing Your Contact Details

Changing Your Contact Details

To update details, such as your address, contact number, or email address, choose from one of the following methods:

NHS App

You can update your contact details using the NHS App.

To update your address or other details:

  1. Open the NHS app
  2. Tap More in the top-right corner
  3. Tap Account and Settings
  4. Tap Manage NHS Account
  5. Scroll down and tap Contact Details
  6. Tap Change Email Address or Change Phone Number
  7. Choose the details you want to update and tap Continue
  8. If you need to change further details, you can

Download the NHS App & Login Now!

   

Change of Address

You can change your address using any of the methods listed at the top of the page. To view our catchment area, please visit: https://www.mountpleasanthealthcentre.co.uk/out-of-area-registration/

Staying in our catchment area:

  • Patients who are living within our catchment area will receive full rights to access our services.

Moving outside our catchment area

  • If your new address has moved outside of our catchment area, then you might be registered as an ‘Out of Area’ patient.
  • Patients who are registered as out of area will not be able to access the same services as patients living within our catchment area, such as home visit appointments.
  • To learn more about the terms and conditions of registering as an out of area patient, please visit: https://www.mountpleasanthealthcentre.co.uk/out-of-area-registration/

Changing your Phone Number and/or Email Address

You may be asked to provide identification before we can update your phone number or email address.

Changing Your Name

You may need to show us proof that you have changed your name. Acceptable documents include:
  • marriage certificate
  • civil partnership certificate
  • deed poll
  • birth certificate

If you have any questions, please call 01392 255722 and our reception team will be happy to help.

Page Created: 10th August 2021

Page Updated: 2nd February 2026