Download the App Or Login Now!
Download the app (iPhone) Download the app (Android) Login through the NHS websiteThe NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
- Contact us: send an online form about your symptoms, conditions, or treatment directly to the surgery
- Order repeat prescriptions: order repeat prescriptions and nominate a pharmacy where you would like to collect them
- View messages: receive and view messages from the practice and get notifications through your phone or tablet
- Referrals: check your referrals and hospital appointments
- GP health record: view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- Covid-19 vaccinations: book and manage COVID-19 vaccinations
- Organ donation: register your organ donation decision
- Data Protection: choose how the NHS uses your data
- NHS number: view your NHS number (find out what your NHS number is)
- NHS 111: use NHS 111 online to answer questions and get instant advice or medical help near you
- Find healthcare information: search trusted NHS information and advice on hundreds of conditions and treatments
- NHS services: find NHS services near you
NHS App Help Guides
For more information about the NHS app and how to use it, please take a look at the following guides:
What is the NHS app? Quick Start Guide Ordering repeat prescriptions NHS app help deskSystmOnline
What is SystmOnline?
SystmOnline is an online service which allows patients to view their medical record as well as accessing other features such as ordering repeat prescriptions. SystmOnline is a third party service provided by TPP, who also provide the clinical system for the health centre.
All information that is sent to the health centre via SystmOnline is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only the patient and the health centre can see the information.
If you already use SystemOnline you can continue to use it. But the NHS App will give you easy and secure access to your GP health record on your smartphone.
Log in to SystemOnline
You can access your medical records 24/7 with “SystmOnline” on your smartphone, tablet or PC.
- First time user: to apply for login details for online access you will need to contact our reception team first by calling 01392 255722.
- Existing user: If you have login details, you can login to SystmOnline by clicking the button below.
SystmOnline Frequently Asked Questions (FAQs)
I have forgotten my login details, what should I do?
If you have forgotten your username or password and you have provided us with an email address, you can use the link on the login page to reset. If we do not have your email address then you will need to call the health centre (tel: 01392 255722) to reset your login details.
Can I view my child’s online record?
If you have a child under the age of 11 years old, then you may be given access to their records through your account. When logging in, you will be asked whose record you require access to.
Will my child be given access to online services?
For children aged between 11 and 16 years old, we are unable to provide an online service for safeguarding purposes.
When a child turns 16 years old, they will be able to request their own online access. Please note that the parent cannot request access for their children over the age of 16, without their written consent.
I am a carer, can I have access to another person’s records?
If you care for another person then you can request access to their online account on their behalf. This also applies for under 18s but it is separate from parental responsibility.
Page created: 19th October 2023
Page updated: 13th November 2024