Appointments

You can make an appointment with a doctor or nurse by phoning the Health Centre on 01392 255 722 or by calling in person when reception is open:

You have a right to express a preference of practitioner and we will do our best to give you an appointment with the doctor of your choice. Should your preferred doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.

Please remember that appointments are for ONE person only. If you feel your consultation may be lengthy, ask the receptionist for a double appointment when you book.

Urgent Appointments

If you need immediate treatment for a condition you feel needs urgent attention, telephone the Medical Centre. It is practice policy that any patient needing to see a doctor will be seen at the end of morning surgery and evening surgeries if necessary. There is a "calls and triage" doctor available to take your calls from 9.00 to 10.30am each morning. When you telephone you will either be given advice over the phone, or be asked to come to the Health Centre to be seen.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Telephone Advice

Our Doctors are happy to give advice and deal with appropriate problems on the telephone. This may save you a trip to the Health Centre. We offer a triage service from 8.30am to 6.00pm. The doctor who returns your call may not be your usual GP.