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Mount Pleasant Health Centre CQC Report

Please click the link below to view our CQC Report


Dr Helliar is leaving Mount Pleasant Health Centre after 27 years’ service. Dr Helliar is a highly respected and valued GP Partner and we know that he will be greatly missed by patients and colleagues alike. He has made major contributions to the Practice during his time at the Health Centre and has agreed and helped to implement many changes. Dr Helliar will be at the surgery until the end of May, after which he will be going on annual leave. All of his Patients have will have received notification of their new GP in writing.

Automated Telephone Booking! 

You can now book, cancel or re-arrange nurse Clinic Appointments or Blood Test Appointments 24 hours a day 7 days a week via our new automated telephone appointment booking system


Simply telephone the Surgery on 01392 255722

and select option 1

This new system was kindly funded by the

Friends of Mount Pleasant Health Centre

mpSketch.jpgOpening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more


Booking your flu vaccination - Saturday Clinics October 2015

If you are eligible for a flu vaccination, you are now able to book your appointment by using one of the following options:

  • Telephone Reception on 01392 255722
  • Book using our automated telephone system 24/7 by calling 01392 255722 and selecting option 1.
  • Book via our online booking system. If you have registered with SystmOnline and have received your login details from the Surgery please click here to book your appointment. If you have forgotten your username or password and have provided us with an email address you can use the link on the login page to reset, if we do not have your email address please contact the Surgery to obtain a new password. If you have not registered for the new system, please attend the surgery to obtain your login details for SystmOnline, (photographic identification will need to be presented to the Surgery in order for your login details to be issued, if you do not have photographic identification at least 2 utility bills are required for proof of address).

Carers are also eligible for the free flu vaccination (as the welfare of the person they care for may be at risk if the carer falls ill). If there is someone you rely upon to care for you, we suggest they contact their own GP practice to ask for a free flu jab.


If you have an allergy to eggs or any other allergic reaction to a vaccine, or do not wish to receive the flu vaccine, then please let us know. 



How you make your appointment with a GP.

The Surgery operates a telephone triage appointment system where a doctor will ring you back following your request for an appointment.

You will still speak to our Reception team first and they will allocate a call back from the GP for you. Our Reception team will direct your call to your chosen GP to ensure continuity wherever possible.

 It helps the doctors if you can give the receptionists as much information as you feel comfortable with and ensure they have a correct contact number for you. When the doctor rings you back it might be that the problem can be dealt with over the phone or that a doctor's or nurse's appointment may be more appropriate. Your appointment can then be made by the doctor for a mutually convenient time. You will still be able to make advance appointments with our Nursing team.


Free NHS Health Checks - Find out more




(Site updated 09/09/2015)
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